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Want to know about SyncTree? Contact the Sales team!

Sales
+82-2-784-6661
Technical Support
+82-1533-0661

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1. What is N-TUPLE’s Privacy Policy?

N-TUPLE Corporation (hereinafter “N-TUPLE”) uses and provides the user’s personal information based on the user’s consent, and actively guarantees the user’s right(the right to control one’s own personal information).

N-TUPLE complies with applicable laws, personal information protection regulations and guidelines of the Republic of Korea, which must be obeyed by information communication service providers.
N-TUPLE’s Privacy Policy refers to guidelines on protecting the user’s valuable personal information which N-TUPLE is required to comply with, in order to ensure that users use its services with confidence.

This Privacy Policy is applied to Services related SyncTree .

2. Collection of Personal Information

SyncTree collects the minimum personal information to provide the Services.

The following minimum personal information is collected when a user signs up for the Service or while the user uses the Services, through the home page, individual applications and programs, and etc.

[SyncTree Account]
Required

email, password, name (nickname), contacts, history of service usage, history of purchase/payment in the Service

Optional

Region

[To verify one’s identity]

name, gender, date of birth, mobile phone number, telecommunications service provider, citizen/foreigner, encrypted connecting information (CI), duplication information (DI))

[To use paid-services]

Payment via credit card: (part of) credit card number, name of credit card company, etc.

[To process refund]

bank, account number, account holder’s name.

Some services may collect personal information additional to those collected commonly by ‘SyncTree Studio’ and ‘SyncTree website’ upon the user‘s consent in order to provide specialized services.

  1. What is required information? : Information required to provide the fundamental features of the concerned service.
  2. What is optional information? : Additional information which needs to be collected to provide more specialized services. (Users still can use the Services without agreeing to provide additional information.)
The method to collect personal information is as follows.

In case of collecting personal information, N-TUPLE informs the fact to a user in advance and asks for his/her consent. Personal information is collected via the following methods:

  1. The user agrees to the collection of personal information and enters relevant information when signing up for a service or while the user uses the Services.
  2. Personal information is provided through affiliated services or groups.
  3. Personal information is provided via the home page, email, fax, phone, etc. during customer service calls.
  4. The user participates in online and/or offline events.
The following personal information may be collected while the user uses the Service.

Device information (OS, screen size, device ID, type of mobile phone, model name of device), IP address, cookies, date of visit, improper usage record and service usage record may be automatically created and collected while the user uses the PC web or mobile web & apps.

3. Use of Personal Information

Personal information is used to manage membership, to provide and improve Services and to develop new service.
Personal information is collected to the minimum extent required to provide Services when the user signs up for the service or while the user uses the Services, through the homepage, individual programs, and etc.

  1. The user participates in online and/or offline events.
  2. Member identification, confirmation of the user’s will to sign up, user and age verification, prevention of improper usage
  3. Develop new services, provide diverse services, resolve inquiries or complaints, and deliver notices
  4. Prevention and sanction of any act that interrupts normal service operation of the service
  5. Recommend customized contents based on demographic features, users’ interest, taste and propensity, and utilized the foregoing information as marketing methods
  6. Statistics based on service usage record, frequency of visit and service use; development of service environment to protect privacy; development of customized services; service improvement.

4. Provision of Personal Information

SyncTree does not provide personal information to any third party without your consent or unless demanded by applicable laws.

5. Others

SyncTree is committed to protecting the user’s rights.

Any user may view and edit his/her personal information at any time.
In particular, users can modify personal information via Settings in the Service. Upon any request via email(support@nntuple.com) shall take measures.

Cookies can be used to provide the web-based services.

Cookies are used to support a faster and more convenient use of websites and to provide customized services.

What is a Cookie?

A cookie is a small piece of text file usually set by the web server, sent from a website and stored in a User’s computer hard disk while the user is browsing that website.

Purpose of use

SyncTree uses cookies which save and retrieve user information in order to provide personal customized service. When a user visits the website, the website server reads cookies stored on the user’s device to maintain environment settings and customized services. Cookies help the user use the website easily and conveniently by finding out the user’s preferences. Also, they are used to provide customized marketing information by tracing the number of visiting to the website and use patterns.

Rejection of cookies

Cookie does not collect personally identifiable information automatically or actively, and a user has an option for setting a cookie. Hence, a user may allow all cookies by setting the option on the web browser; whenever a cookie is stored, the confirmation thereof shall be completed; or, otherwise, a user may reject the storage of all cookies. Provided, however, when a user rejects the storage of a cookie, then the user may have some difficulties in using a service.

Examples of Settings
1) Internet Explorer

Select “Tool” menu at the top of the browser. > “Internet Options” > “Personal Data” Tab > Settings

2) Chrome

Select “Settings” menu at the top right side of the browser. > “Show advanced settings” > In the “Privacy” section, click “Content settings”. > Cookies

Amendment to the Privacy Policy

N-TUPLE may amend its Privacy Policy to reflect any legal or service changes. N-TUPLE shall notify such amendment in advance, and the amended Privacy Policy shall take effect immediately from the foregoing notification.
However, any major change in user rights, including personal information items to be collected and the purpose of collecting thereof, will be notified at least 30 days in advance.

  1. Notification Date: July 01, 2020
  2. Enforcement Date: July 01, 2020

N-TUPLE always entreasures users’ information, and continues to exert its utmost efforts for users to use our Service more safely.

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